Shipping Policy

Shipping and Delivery

At COCOA, we are committed to delivering your orders quickly and securely. Below you will find all information regarding our shipments.

📦 Where We Ship

We currently ship to:

  • Italy
  • European Union Countries

🚚 Couriers

We collaborate with reliable couriers to ensure the highest quality of service:

  • BRT - for shipments in Italy and Europe
  • Poste Italiane - for shipments in Italy and Europe

You will receive a tracking number to monitor your order in real time.

⏱️ Processing and Shipping Times

Order processing: 1-2 business days
Orders are prepared and shipped from Monday to Friday (excluding holidays).

Delivery times:

  • Italy: 1-2 business days from dispatch
  • Europe: 5-7 business days from dispatch

💰 Shipping Costs

Italy: €6.90

Europe: €9.90

🎁 Free Shipping

Free shipping for orders over €69.00 (valid for Italy and Europe)

📍 Order Tracking

Once your order has been shipped, you will receive an email with the tracking number to follow the delivery in real time.

❓ Questions?

For any information regarding shipments, please do not hesitate to contact us. We are here to help you!