Terms and Conditions

Terms and Conditions of Sale

Last updated: January 2026

1. General Information

These Terms and Conditions govern the purchase of products on the cocoafashionvibes.com website managed by COCOA. By placing an order on our site, you fully accept these terms.

2. Products and Prices

All prices are expressed in Euros (€) and include VAT. We reserve the right to change prices at any time, but products will be invoiced at the price indicated at the time of the order.

3. Orders and Payments

The order is considered concluded upon receipt of email confirmation. We accept the main payment methods indicated on the site. All payments must be completed before shipment.

4. Shipping and Delivery

Shipments are made according to the methods and times indicated in our Shipping Policy. COCOA is not responsible for delays caused by the courier or events beyond our control.

5. Right of Withdrawal

Pursuant to the Italian Consumer Code (Legislative Decree 206/2005), you have the right to withdraw from the purchase within 14 days of receiving the product, without having to provide any reason. For more details, please consult our Returns and Refunds Policy.

6. Warranty

All products are covered by a 2-year legal conformity warranty, as required by European and Italian law.

7. Intellectual Property

All content on the site (texts, images, logos, graphics) is the property of COCOA and protected by copyright laws. Reproduction without authorization is prohibited.

8. Privacy

The processing of your personal data is governed by our Privacy Policy, compliant with the GDPR (EU Regulation 2016/679).

9. Applicable Law

These Terms and Conditions are governed by Italian law. For any dispute, the court of the consumer's place of residence will have jurisdiction.

10. Contacts

For any questions about these Terms and Conditions, you can contact us through the Contact Us page of our site.